FAQ
1. What file format should I upload?
You should upload your artwork as a PNG file with a transparent background at 300 DPI resolution. The design must already be sized correctly in inches before exporting. We print exactly what you submit, so low-resolution files or incorrect sizing will result in poor print quality. Always review your artwork at full size before uploading.
2. What is a DTF gang sheet?
A DTF gang sheet is a single sheet of transfer film that contains multiple designs arranged together. This allows you to combine several logos, placements, or graphics onto one sheet to reduce cost per print and maximize material usage. You are responsible for ensuring the layout is properly spaced and sized before submitting the file.
3. Will you fix or adjust my artwork?
No. We operate strictly as a production printer and do not edit, resize, redesign, or correct artwork. If your file has a background, incorrect size, or low resolution, it will print exactly that way. It is important to confirm that your artwork is production-ready before placing your order.
4. What heat press settings should I use?
We recommend pressing at 300–325°F with medium to firm pressure for 10–15 seconds. Always pre-press the garment for a few seconds to remove moisture before applying the transfer. After peeling, repress for 5 seconds with a protective sheet. Insufficient pressure is the most common cause of transfer failure.
5. How durable are your DTF transfers?
Our DTF transfers are designed for strong adhesion, flexibility, and wash durability when applied correctly. Proper heat press settings and garment quality directly affect the final result. For best longevity, wash garments inside out in cold water and avoid high heat drying.
6. When does production turnaround begin?
Turnaround time begins once payment is completed and your artwork is successfully submitted in the correct format. Production timelines may vary depending on order volume and seasonal demand. Larger bulk orders may require additional time.
7. Can I order small quantities?
Yes, we offer DTF transfers by size for small runs or sample orders. However, gang sheets are typically more cost-effective for bulk production since they allow you to maximize sheet space and reduce cost per design.
8. Why didn’t my transfer stick properly?
Most adhesion issues are caused by heat press settings rather than print defects. Common causes include insufficient pressure, incorrect temperature, skipping the garment pre-press step, or pressing over uneven surfaces. Always ensure firm, even pressure across the entire design.